Shipping & Delivery

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Shipping and Delivery

Thank you for visiting and shopping at modFamily.com!  Our goal is to offer you the best shipping options, no matter where you live. We promise to deliver our products to our customers while ensuring that we provide the very highest levels of responsiveness to you at all times.

Below are our shipping terms, please contact our customer service department with any additional questions – we are always happy to assist in any way.  If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

  • ModFamily.com only ships to the lower 48 United States.
  • Orders outside of these states or international customers must contact customer service directly to place orders and to arrange shipments to those areas.
  • All orders ship for free to the lower 48 United States.
  • Expedited shipping fees are an additional charge.
  • If an expedited service or different carrier is required, please contact ModFamily customer service for special arrangements.
  • The customer is responsible for expedited shipment, return and exchange charges.
  • All orders placed on this website will be shipped within three days of receipt. Tracking information will be available and emailed to the customer when the shipment is sent.
  • ModFamily does not offer Saturday or Sunday shipments.